All of the videos have narration, so be sure to adjust your volume. If you have trouble hearing the audio, be sure to check your volume in three places:

• At the bottom of the Windows Media area itself, there is a small icon of a speaker. Slide the control beside it all the way to the right. Here is what you're looking for:
  

• You may also have to physically turn the knob on your speaker volume and/or

• adjust your system volume through the Windows Control Panel in order to hear the video.

If you have tried all of this and our alternative access page, please let us know if you still can't view or hear the video.